All physical products are shipped new, by USPS Priority Mail, and are not returnable for refund,
and only for exchange if damaged.
E-books are transmitted electronically.
Access to audio books is provided through a third-party vendor.
The Dahle Media Group will only replace items if they have been damaged in shipping.
If a product purchaser needs to exchange a physical product for the same item, send an email at office@dahlemediagroup.com, and send your damaged physical product to: Dahle Media Group, 1705 17th Ave. NW, New Brighton, MN 55112.
The product purchaser will be responsible for paying for all shipping costs for returning a physical product. Shipping costs are nonrefundable.
Depending on where the product purchaser lives, the time it may take for an exchanged product to reach the product purchaser may vary.
Contact office@dahlemediagroup.com for questions related to the return of damaged products.
E-books are transmitted electronically.
Access to audio books is provided through a third-party vendor.
The Dahle Media Group will only replace items if they have been damaged in shipping.
If a product purchaser needs to exchange a physical product for the same item, send an email at office@dahlemediagroup.com, and send your damaged physical product to: Dahle Media Group, 1705 17th Ave. NW, New Brighton, MN 55112.
The product purchaser will be responsible for paying for all shipping costs for returning a physical product. Shipping costs are nonrefundable.
Depending on where the product purchaser lives, the time it may take for an exchanged product to reach the product purchaser may vary.
Contact office@dahlemediagroup.com for questions related to the return of damaged products.