All physical products are shipped new, by USPS Priority Mail, and are not returnable for exchange unless damaged.
E-books are transmitted electronically.
Access to audio books is provided through a third-party vendor.
We only replace items if they are damaged in shipping.
If you need to exchange a physical product for the same item, send us an email at [email protected], and send your item to: Dahle Media Group, 1705 17th Ave. NW, New Brighton, MN 55112.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at [email protected] for questions related to returns of damaged products